STEVE WHITEFORD

8409 Tyhurst Drive, Austin, TX 78749

Phone: 512-892-3700 / Email: swhiteford@austin.rr.com

CORPORATE TRAINER / CONSULTANT

Experienced in start-up to Fortune 500 environments; specializing in Leadership Development and all aspects of interpersonal communication. Dynamic platform and facilitation skills, proven creative design ability, solid writing skills, and demonstrated success providing effective executive coaching.  Successful outcomes with all levels of personnel.  Effective rapport skills as manager, team leader and supervisor.  Known as flexible, direct and results-producing.

HIGHLIGHTED ACCOMPLISHMENTS

·   Introduced Emotional Intelligence to University of Texas’ Professional Development Center

     by designing successful workshop and promoting use of EQi & EQ360 in follow-up coaching

·  Received "Top" rating from Open Ratings with 97% positive response from clients surveyed.

·  Served as acting Managing Consultant for Drake Beam Morin, Los Angeles office through an    

    emergency interim - improving customer service and profitability

·  Supervised and trained junior trainers to 40% improvement in performance ratings

·  Analyzed company-wide surveys to determine training needs; presented results, influencing

    senior management selling up to $100,000 of appropriate services

·  Retained thousands of dollars profit by effectively converting training services and retooling

    projects to meet clients' changing situations and needs

·  Designed and customized trainings, interventions, and events by providing expert

    customer consultation, creating high impact learning experiences with excellent results

WORK EXPERIENCE

WHITEFORD RESOURCES, Austin, TX                                                        1991– Present

Founder / Sole Proprietor  - Consultant / Trainer / Coach

Design, market, sell, present workshops and coach privately for scores of Fortune 100/500 Corporations, (i.e., Disney, Accenture, Pepsi, Clorox, KFC, Mazda, Volvo, Seton, Micom, IBM, UCLA, Texas Department of Agriculture, etc.) receiving consistently excellent evaluations, across numerous industries.  Sub-contract with peer and larger training firms.

·  Utilized 360° and assessment reports to impact clients, achieving targeted behavioral changes

·  Managed training projects by performing assessment, executive interviews, product design or

     customization, consultant team supervision, plus product delivery and facilitation

·  Established strong client trust and repeat business, consistently maintaining excellent customer

     rapport and high performance standards

·  Drew capacity audiences as featured speaker for special corporate events, receiving high ratings

University of Texas, Professional Development Center, Austin, TX                2005-2007

Training Specialist

·        Increased learning impact and workshop involvement by focusing instruction and upgrading  PowerPoint, increasing overall professional quality

·   Instituted, designed and delivered successful workshops in Emotional Intelligence and

     Organizational Influence, effectively strengthening PDC offerings.

STEVE WHITEFORD                                    512-892-3700                                                    Page 2

LEE HECHT HARRISON, Austin, TX                                                        2004-2005 & 2007-Present

Outplacement Trainer/Consultant

Presented Career Continuation, Change Management, and Professional Development workshops, and coached clients.  Served in main office and at Wachovia and Dell career centers. 

·        Increased client participation with innovative course offerings and business events

·        Maintained average 9.8 evaluation on scale of 10

DBM, San Francisco / Los Angeles, CA                                                                              1998 – 2003

Outplacement Trainer/Counselor

Presented Career Continuation, Change Management, and Professional Development workshops, coached clients; non-exempt through senior executive levels, achieving a high level of candidate participation and excellent evaluation ratings. Performed role of Managing Consultant.  Served in main offices and at Applied Materials, Agilent, and Nokia career centers.

·  Performed one-on-one and group notification services, producing excellent engagement results

·  Established "Executive Advisory" sessions by booking speakers from pertinent businesses to

     answer client needs and questions, significantly improving client satisfaction and involvement

WORK EXPERIENCE Prior to 1991

EMPLOYMENT BENEFIT SYSTEMS, Los Angeles, CA                                                

Marketing Coordinator

PM MAGAZINE / KTTV Metromedia, Los Angeles, CA                             

Field Producer – Wrote/Directed/Produced 40+ segments and 100+ host/hostess "wraps," managed production crew and cast

EDUCATION

Boston University, Bachelor of Fine Arts

Senior Scholarship as Assistant Instructor to the Professor of Speech, Boston University

CERTIFICATIONS / PROFESSIONAL DEVELOPMENT

                                Bar-On EQi & EQ 360– Emotional Intelligence Certification

                        Myers Briggs Certification, Otto Kroeger Associates

                        DDI – Leadership Courses (Through Austin Community College)

Rancho Strozzi Institute, Leadership Mastery

Phillips & Associates, Train the Team Builder

Certified in DiSC Instrument, Cragar Odet,

Coaching to Excellence, New West Ventures

Mediation Workshop, Dispute Resolution Services, LA

Beyond The Gold, Tom Crum, Aiki Works Conflict Workshop

Certified in Compass Learning Systems PPI, JPI, PPM, JPM, etc.

MEDIA AND PUBLICATIONS

·  Produced, wrote, directed & hosted EXPRESSIVELY SPEAKING! speech improvement video,

    1990 - Achieved national distribution by Cambridge Educational Videos

·  Published articles in: Entrepreneur, TWA's Ambassador, Training & Development Journal, Spirit

    at Work, Idea Magazine, and ASTD newsletters

· Served as On-Air Accent Improvement Consultant for Voice of America Radio,

· Awarded "Best Segment" PM Magazine Producer's Workshop,

PROFESSIONAL AFFILIATIONS

· Member, ASTD